Terms of Service
Welcome to InnovationLab.cr. By using our website or services, you agree to these Terms of Service. These rules are designed to ensure that everyone has a safe, productive, and professional experience while using our tools and services.
1. Acceptance of Terms
By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
2. Use of Services
You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:
Violate any local or international laws
Copy, distribute, or misuse our content or software
Interfere with the security or functionality of our systems
3. Intellectual Property
All content, software, graphics, and materials provided by InnovationLab.cr are protected under copyright and intellectual property laws. You may not use, reproduce, or distribute our materials without permission.
4. Paid Services
For paid products or services, additional terms may apply. These will be communicated at the time of purchase or subscription. Payments and subscriptions must comply with the agreed terms.
5. Limitation of Liability
We provide our services with care and professionalism. However, InnovationLab.cr is not liable for any damages, losses, or consequences resulting from misuse of our services or reliance on our content.
6. Changes to Terms
We may update these Terms from time to time. Significant changes will be communicated on our website. Continued use of our services constitutes acceptance of the updated Terms.
Security Policy
At InnovationLab.cr, the security of your data and our systems is a top priority. This Security Policy outlines the measures we take to protect your information and maintain a safe, reliable platform.
1. Data Protection Measures
We implement industry-standard security practices to safeguard sensitive information, including:
Encryption of personal and business data
Restricted access to authorized team members
Regular monitoring and auditing of our systems
2. User Responsibilities
To maintain security, users are expected to:
Keep login credentials confidential
Use strong passwords and update them regularly
Report any suspicious activity or breaches immediately
3. Third-Party Integrations
When we use third-party services (e.g., hosting, payment gateways, analytics), we ensure they comply with strict security standards to protect your data.
4. Incident Response
In the unlikely event of a security breach, we have protocols to investigate, mitigate, and notify affected users if necessary.
5. Updates and Improvements
Security is an ongoing process. We continuously review and enhance our systems to stay ahead of potential threats.
Privacy Policy
At InnovationLab.cr, your privacy is a top priority. This policy explains what data we collect, how we use it, and your rights regarding your information. Whether youāre a startup in Costa Rica or a medium-sized company abroad, we handle your data responsibly, securely, and transparently.
1. Information We Collect
We collect the information necessary to provide our services, including:
Personal data: name, email, phone number, company details
Usage data: IP addresses, browser type, device information, and interactions with our website or applications
Cookies and tracking data: to improve your experience and analyze website/app performance
2. How We Use Your Data
We use your information to:
Deliver our products and services efficiently
Manage accounts, billing, and communications
Analyze usage to improve functionality and user experience
Provide marketing updates only if you opt in
3. Sharing Data with Third Parties
We never sell your personal information. We may share data with:
Service providers (hosting, payment processors, analytics)
Legal or regulatory authorities when required by law
All third parties must comply with strict privacy and security standards.
4. Legal Basis & Consent
By using our website or services, you consent to the collection and use of your data as described in this policy. For international users, we comply with applicable data protection regulations, including GDPR where relevant.
5. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Personal data no longer required is securely deleted or anonymized.
6. Security of Your Data
We use industry-standard measures to protect your data:
Encryption of sensitive information
Restricted access to authorized team members only
Continuous monitoring of our systems to prevent unauthorized access
7. Your Rights
You have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us at hola@innovationlab.cr.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated on our website. Please review this page periodically to stay informed.
Contact
For any questions or concerns regarding your privacy, please reach out to:
Email: hola@innovationlab.cr